Privacy Policy
Last Updated: June 2026
Welcome to Fish 'O' Fish. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website www.fishofish.in, mobile applications, online ordering systems, and related services.
By accessing our website, creating an account, placing an order, or using any of our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information including:
- Name
- Mobile number
- Email address
- Delivery and billing address
- Date of birth (where applicable)
- Gender (optional)
- Order history and purchase preferences
- Customer service communications
- Device and browser information
- IP address and location-related information
We collect information when you register an account, place an order, subscribe to updates, participate in promotions, contact customer support, submit forms, or otherwise interact with our services.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your seafood orders
- Manage customer accounts
- Provide customer support
- Send order confirmations and delivery updates
- Improve website functionality and user experience
- Respond to enquiries and feedback
- Conduct analytics and business research
- Prevent fraud and maintain security
- Comply with legal and regulatory obligations
- Send promotional communications where permitted
3. Cookies & Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember user preferences, enhance website performance, and analyse visitor activity.
Cookies may be used to:
- Maintain login sessions
- Remember shopping cart contents
- Store customer preferences
- Improve website performance
- Measure traffic and visitor behaviour
You may disable cookies through your browser settings; however, some website features may not function correctly.
4. Analytics & Third-Party Services
We may use services such as Google Analytics and similar technologies to understand website usage and improve customer experience.
These services may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- Browser type
- General geographic location
Third-party providers maintain their own privacy policies and data handling practices.
5. Orders, Payments & Deliveries
To process seafood orders and deliveries, we may collect and use customer contact details, delivery addresses, and order information.
Payment processing may be handled by trusted third-party payment providers. Fish 'O' Fish does not store full payment card information on its servers unless explicitly stated otherwise.
6. Customer Accounts
Customers who create an account may access and manage certain personal information, including:
- Account details
- Delivery addresses
- Order history
- Communication preferences
You are responsible for maintaining the confidentiality of your account credentials.
7. Comments & User Content
When visitors leave comments on our website, we may collect the information entered into comment forms, along with IP addresses and browser information for spam prevention and security purposes.
Profile images associated with third-party services such as Gravatar may be publicly visible where applicable.
8. Media Uploads
Users uploading images or files should avoid including sensitive information or embedded location data where possible.
Other visitors may be able to access publicly shared content depending on website functionality.
9. Embedded Content
Our website may contain embedded content from third-party websites including videos, maps, social media content, or other resources.
Such third-party websites may collect information according to their own privacy policies.
10. Data Retention
We retain information only for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Certain information may be retained for longer periods where required by applicable laws.
11. Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of eligible information
- Restriction of certain processing activities
- Withdrawal of marketing consent
Requests may be submitted using the contact details provided below.
12. Data Security
Fish 'O' Fish employs reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Copyright Notice
All content available on this website, including text, images, graphics, logos, and design elements, is protected by applicable intellectual property laws.
No material may be copied, reproduced, republished, distributed, transmitted, displayed, framed, or otherwise used without prior written permission from Fish 'O' Fish.
14. Disclaimer
Fish 'O' Fish takes reasonable measures to maintain the security and integrity of its systems. However, we cannot guarantee absolute security against circumstances beyond our control, including cyberattacks, system failures, force majeure events, or unauthorized third-party actions.
Your continued use of our website and services indicates acceptance of this Privacy Policy.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page together with the revised effective date.
We encourage users to review this page regularly.
16. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Fish 'O' Fish
Email: [email protected]
Website: www.fishofish.in